Privacy Policy

Introduction

Inner Knowing Homeopathy is committed to protecting your privacy and handling your personal information with care and respect.

This Privacy Policy explains how your personal information is collected, used, stored, and disclosed when you visit this website, make an enquiry, book a consultation, or engage with services provided by Inner Knowing Homeopathy.

By using this website or providing your information, you consent to the practices described in this Privacy Policy.

What Information We Collect

Depending on how you interact with us, we may collect personal information including:

Name

Email address

Phone number

Postal address

Date of birth

Health information and medical history

Consultation notes

Family health information

Payment and billing information

Information submitted through contact forms, booking forms, questionnaires, or email correspondence

Health information is considered sensitive information and is collected only where reasonably necessary to provide homeopathic services.

How We Collect Your Information

Your information may be collected when you:

Contact us via this website

Submit an enquiry

Book an appointment

Complete client intake forms and questionnaires

Participate in consultations

Communicate by email, phone, video conference, or other channels

Subscribe to newsletters or educational materials (if applicable)

We may also collect limited website usage data through cookies and analytics tools.

How Your Information Is Used

Your personal information may be used to:

Provide homeopathic consultations and related services

Assess your health history and individual needs

Prepare and maintain client records

Communicate regarding appointments and follow-up care

Process payments and issue invoices

Respond to enquiries

Improve our services and website functionality

Meet legal and professional obligations

Your personal information will only be used for purposes that are reasonably related to providing healthcare services unless otherwise required or authorised by law

Storage and Security

Reasonable steps are taken to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information may be stored electronically using secure practice management systems, email services, cloud storage providers, and other business systems used to support the delivery of services.

While every effort is made to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Disclosure of Information

Your personal information will not be sold or rented to third parties.

Information may be disclosed where necessary to:

Service providers that assist with appointment scheduling, website hosting, payment processing, or business operations

Professional advisers such as accountants, insurers, or legal advisers

Government authorities where required by law

Any other party where you have provided consent

Only information necessary for the relevant purpose will be disclosed.

Online Consultations

Consultations are conducted online using secure video conferencing platforms.

While every reasonable effort is made to maintain privacy and confidentiality, users should be aware that no internet-based communication method can be guaranteed to be completely secure.

Clients are encouraged to participate in consultations from a private location and use secure internet connections where possible

Email Communications

If you contact Inner Knowing Homeopathy via email, your information may be retained for record-keeping, communication, and professional purposes.

Please avoid sending highly sensitive information via unsecured email unless necessary.

Cookies and Website Analytics

This website may use cookies and analytics services to understand how visitors use the website and improve user experience.

Cookies do not typically identify you personally but may collect information such as:

Browser type

Device information

Pages visited

Time spent on the website

You may choose to disable cookies through your browser settings.

Accessing and Correcting Your Information

You may request access to personal information held about you and request corrections if you believe information is inaccurate, incomplete, or out of date.

Requests can be made using the contact details provided below.

Retention of Records

Client records are retained for the period required by applicable laws, regulatory requirements, and professional practice standards.

When information is no longer required, reasonable steps will be taken to securely destroy or de-identify it.

Third-Party Websites

This website may contain links to external websites.

Inner Knowing Homeopathy is not responsible for the privacy practices or content of third-party websites. You are encouraged to review their privacy policies before providing personal information.

Changes to This Policy

This Privacy Policy may be updated from time to time.

Any changes will be published on this page and become effective immediately upon posting.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Inner Knowing Homeopathy

Email: [email protected]